How it works
The online reservation booking module for
Visual Rental Pro allows
rental property management companies to post their rental property
portfolio to the internet so that website visitors can search for
properties and make reservations online. Website visitors will
use this data-driven website to search for properties, view property
pictures, check availability, and book reservations. These
"online taken" reservations are saved into a database on the
webserver which is then downloaded into Visual Rental Pro for
review. The VRP user either accepts or rejects the
reservation. Accepted reservations are moved into the real
reservations database of VRP and are also posted back to the
webserver to keep the webserver database current. Renters
whose reservations were rejected are notified via email that their
reservation was not accepted. Rejected reservations are simply
deleted from the webserver database.
Visual Rental Pro data is posted to the webserver
A trimmed down copy of your VRP database (property
information, rental rates, currently booked dates, and configuration
information) is posted to a webserver hosting the online booking
module. The posting process searches for new or modified VRP
data and posts that information to the webserver. This method ensures
that the post process runs quickly. (A "post all" option is
2) Website visitors book a property
Website visitors search for properties based on a variety of
parameters, including availability dates, location, bedrooms, baths
and the number of people the property can accomodate. When a
property is found, the site visitor books the property with their
checkin/checkout dates, contact information, and email address.
If the reservation information passes validation, the reservation is
saved into the webserver database and an email is sent to the
property management company.
3) Accept or reject online reservations
Using an option in the Visual Rental Pro program running in your
office, the reservationist downloads these website-booked
reservations for review. A review module inside the VRP program
allows the user to either accept or reject each reservation.
Accepted reservations are added to the reservation database.
Rejected reservations are simply deleted from the system. Both
the accept & reject process send emails to the renter notifying them
of the status of their reservation. The VRP user can also
change a tentative reservation before accepting or rejecting the
reservation. You may find it necessary (if agreeable by the renter)
to move the renter to another property or perhaps change the checkin/checkout
dates. Accepted reservations are posted back to the website so
that new reservation dates are reflected in the property
The online booking process can be configured to look like either
a real reservation (requiring credit cards to hold the reservation) or a tentative reservation, requiring review from
a reservation specialist in your office. You configure the
booking process to your requirements. You also specify the
text that is presented to the prospective renter during the booking process.
This includes specifying your own rental/booking policy as well the
terms you wish to use when
finalizing a booking. This allows each company using VRP to
configure the process to match their own business practice.
You can also specify if credit card information is required from
the renter during the booking process. Although credit cards
are not charged during the booking process, the information can be
required with their reservation information and can be
used later when imported into Visual Rental Pro as a renter payment
when the reservation is accepted.
The text used in the accept / reject email messages (which get
sent out to the renter) is also
composed by the Visual Rental Pro user.